SAP Concur

Setup
Reference

What You'll Need

Credential	What it is
Client ID	OAuth application ID
Client Secret	OAuth application secret
Refresh Token	Long-lived access token
Geolocation	Data center (us, eu, cn)

Overview

Connect Parable to SAP Concur for expense management, travel, and invoice data.

Expenses

Expense reports, line items, receipts

Travel & Invoices

Travel requests, bookings, invoices

Prerequisites

Setup access in . These steps require , or a colleague with equivalent permissions who can create credentials for you.If that is not you, ask your administrator.

Company Admin access in SAP Concur
Partner app credentials (contact SAP or Parable for setup)
Understanding of your Concur data center location

Setup Guide

Obtain Partner Application Credentials

Contact SAP Concur or Parable to obtain:

Client ID
Client Secret
OAuth Scopes approved for the application

SAP Concur requires partner certification for production API access.

Get Company Request Token

Log in to SAP Concur as Company Admin
Go to Administration → Company → Authentication Admin
Click Company Request Tokens
Click Create New Request Token
Select the app → Create
Copy the Request Token (valid for 24 hours)

Exchange for Refresh Token

Use the Company Request Token to get a refresh token:

curl -X POST "https://us.api.concursolutions.com/oauth2/v0/token" \
  -H "Content-Type: application/x-www-form-urlencoded" \
  -d "grant_type=password" \
  -d "client_id=YOUR_CLIENT_ID" \
  -d "client_secret=YOUR_CLIENT_SECRET" \
  -d "username=YOUR_COMPANY_UUID" \
  -d "password=YOUR_REQUEST_TOKEN" \
  -d "credtype=authtoken"

The request token is single-use. If the exchange fails, generate a new one.

Store the Refresh Token

The response includes:

access_token — Short-lived (1 hour)
refresh_token — Long-lived (6 months)

Store the refresh token securely for ongoing access.

Determine Geolocation

Region	Base URL
US	`https://us.api.concursolutions.com`
EU	`https://eu.api.concursolutions.com`
China	`https://cn.api.concurcdc.cn`

Check your Concur login URL to determine your region.

Enter values in the form

Enter Client ID, Client Secret, Company UUID, refresh token, and geolocation base URL fields as shown in the form.
Click Save & test connection.

Verify Your Setup

curl -X POST "https://us.api.concursolutions.com/oauth2/v0/token" \
  -H "Content-Type: application/x-www-form-urlencoded" \
  -d "grant_type=refresh_token" \
  -d "client_id=YOUR_CLIENT_ID" \
  -d "client_secret=YOUR_CLIENT_SECRET" \
  -d "refresh_token=YOUR_REFRESH_TOKEN"

curl -H "Authorization: Bearer ACCESS_TOKEN" \
  "https://us.api.concursolutions.com/api/v3.0/common/users?limit=5"

Success! If you received a 200 OK response with valid data, your credentials are configured correctly. You can now proceed to configure this connector in Parable.

Rate Limits: enforces rate limits of .Parable handles rate limiting automatically with exponential backoff, but initial syncs of large datasets may take longer due to these limits.

Troubleshooting

Error	Meaning	Solution
`invalid_client`	Wrong credentials	Verify Client ID/Secret
`invalid_grant`	Bad token	Generate new request token
`expired_token`	Refresh token expired	Re-run company authorization
`403 Forbidden`	Missing scope	Check approved API scopes

Common Issues

Request token already used

Company request tokens are single-use. Generate a new one in the Concur Admin portal.

Wrong data center

API calls must go to your company’s data center. Check your Concur login URL (us.concursolutions.com, eu.concursolutions.com, etc.).

Release Notes

Connectors

What You'll Need

Overview

Expenses

Travel & Invoices

Prerequisites

Setup Guide

Verify Your Setup

Troubleshooting

Request token already used

Wrong data center

Additional Resources

Concur API Documentation

OAuth Guide

What You'll Need

​Overview

Expenses

Travel & Invoices

​Prerequisites

​Setup Guide

​Verify Your Setup

​Troubleshooting

​Request token already used

​Wrong data center

​Additional Resources

Concur API Documentation

OAuth Guide

Overview

Prerequisites

Setup Guide

Verify Your Setup

Troubleshooting

Request token already used

Wrong data center

Additional Resources