Server-to-Server OAuth

Setup
Reference

What You'll Need

Credential	Description
Account ID	Zoom account identifier
Client ID	OAuth client ID
Client Secret	OAuth client secret

Overview

Server-to-Server OAuth enables secure, automated API access without user interaction — ideal for integrations like Parable.

Prerequisites

Administrator access required. You need privileges in to complete this setup.If you don’t have admin access, contact your administrator to:

Create the API credentials on your behalf, OR
Grant you temporary admin access to complete the setup

Owner or Admin role in Zoom account
Permission to create Server-to-Server OAuth apps

Setup Guide

Access Zoom App Marketplace

Go to Zoom App Marketplace
Click Develop → Build App
Sign in with your Zoom admin account

Create Server-to-Server OAuth App

Find Server-to-Server OAuth in the app types
Click Create
Enter app name: Parable Integration
Click Create

Copy Credentials

On the App Credentials page, copy:

Account ID
Client ID
Client Secret

Store these credentials securely — the Client Secret cannot be retrieved later.

Add Scopes

Go to Scopes and add the following:

Scope	Purpose
`user:read:admin`	Read user information
`meeting:read:admin`	Read meeting data
`report:read:admin`	Access usage reports
`phone:read:admin`	Read phone call logs (if applicable)
`dashboard:read:admin`	Dashboard metrics

Activate the App

Complete all required fields (Information, Feature)
Go to Activation
Click Activate your app

The app will be activated immediately for your account.

Need to restrict access?

By default, this grants access to all users in your account. See Scoped Access to limit Parable to specific users or teams.

Verify Your Setup

curl -X POST "https://zoom.us/oauth/token" \
  -H "Content-Type: application/x-www-form-urlencoded" \
  -u "CLIENT_ID:CLIENT_SECRET" \
  -d "grant_type=account_credentials" \
  -d "account_id=ACCOUNT_ID"

Success! If you received a 200 OK response with valid data, your credentials are configured correctly. You can now proceed to configure this connector in Parable.

Rate Limits: enforces rate limits of .Parable handles rate limiting automatically with exponential backoff, but initial syncs of large datasets may take longer due to these limits.

Troubleshooting

Error	Meaning	Solution
`124 Invalid access token`	Token expired/invalid	Regenerate access token
`200 Permission denied`	Missing scope	Add required scope and reactivate
`1001 User not found`	User doesn’t exist	Verify user email/ID
`429 Rate limit exceeded`	Too many requests	Implement backoff

Common Issues

App not returning data

Ensure the app is activated and all required scopes are added. Changes to scopes require reactivation.

Can’t see certain users

Server-to-Server OAuth apps have access to all users in the account. If users are missing, they may be in a different Zoom account.

Connectors

Encryption

Server-to-Server OAuth

What You'll Need

Overview

Prerequisites

Setup Guide

Need to restrict access?

Verify Your Setup

Troubleshooting

App not returning data

Can’t see certain users

Additional Resources

Zoom REST API

S2S OAuth Guide

Connectors

Encryption

What You'll Need

​Overview

​Prerequisites

​Setup Guide

Need to restrict access?

​Verify Your Setup

​Troubleshooting

​App not returning data

​Can’t see certain users

​Additional Resources

Zoom REST API

S2S OAuth Guide

Overview

Prerequisites

Setup Guide

Verify Your Setup

Troubleshooting

App not returning data

Can’t see certain users

Additional Resources